These terms cover your use of fndry39.com (the “site”), operated by Ryan Murrell, a sole proprietor carrying on business in Alberta under the registered trade name FNDRY39 WEB DESIGN (Alberta trade name registration TN27072784; GST/HST registration 76490 2169 RT0001), mailing address PO Box 117, Sunnybrook, Alberta T0C 2M0 (“FNDRY39”, “we”, “us”). By using the site or sending us a message, you agree to these terms.
1. Acceptance
If you don’t agree with these terms, please don’t use the site. We may update them as the service evolves; continued use means you accept the update.
2. The service
This site describes what FNDRY39 does, shows the work we’ve shipped, and lets you contact us about a project. Sending a message doesn’t create a contract — any work we agree is covered by its own written agreement. We may change, pause, or withdraw parts of the site at any time.
3. Prices, quotes and paying for work
Where the contract lives. Work we do for you is governed by our Terms of Engagement — the document every quote is accepted under. This section describes how quoting and paying work on this site and is consistent with those terms; if the two ever differ, the Terms of Engagement at the version on your quote are what apply.
What you agreed to pay. Our published prices are at /pricing. Those figures are an indication of cost, not an offer — the binding price for any piece of work is the one in the written quote we both sign off. GST or HST is shown separately and added on top, at the rate for your province.
How you accept a quote. We send a private link to your quote. It sets out the scope, every line item, and the whole payment schedule, and nothing on it can be charged: until you accept, every payment is scheduled rather than owed. You accept by typing your name and pressing “Accept this quote” on that page — we record the name and the date, email you a copy, and that is the agreement. Accepting opens the first payment and nothing else. If we ever record an acceptance for you because you agreed by phone or email instead, it says so on your page.
How you can pay. Pay in full, split in three, or six monthly payments — the schedules described at /pricing. All three add up to exactly the same total. There is no interest, there are no fees of any kind, and we don’t run a credit check on anyone. Your full schedule — every amount and what triggers it — is written into your quote before you agree to anything.
Your authorisation for scheduled payments. When you choose a payment plan, you authorise us to charge the card or bank account you save with our payment processor for a series of payments: three for “split in three”, six for “six monthly”. Each amount is fixed in advance and set out in your signed quote — we never calculate it later and never vary it without asking you first. You get a receipt every time, and you can change your payment method, ask us to move a date, or cancel the remaining payments at any time by emailing us.
Paying early. You can clear the remaining balance at any time, or pay more than a scheduled amount, and it costs you nothing extra. Tell us and we’ll cancel the rest of the schedule.
If a payment doesn’t go through. Cards expire and banks decline things. Here is exactly what happens, so there are no surprises:
- Day 0 — the payment fails and is retried automatically over the following two weeks.
- Day 3 — we email you personally, from a real address.
- Day 7 — if it is still unpaid we pause work and tell you we have done it. Anything already live stays live.
- Day 30 — if we haven’t heard from you at all, we stop the project, invoice for the work completed, and hand over what has been finished once that invoice is paid.
We don’t charge late fees and we don’t charge interest — not on day 7, not on day 90, not ever. If money is genuinely tight, email us before day 7 and we’ll rework the schedule.
What we won’t do. We won’t take your site down, lock you out of anything, or hold your domain to get paid. Your domain, DNS, analytics and every third-party account are in your name from the day we set them up, and that does not change if you fall behind; if we host the site for you, a complete copy of it is yours at any time.
What comes before what. The reason we can say that is that we don’t hand over finished work with money outstanding. Each payment falls due before the stretch of work it covers. Final handover — your production deployment, and ownership of the custom design and code — happens once the final payment clears. Until then, what we show you is for review and approval only — and your accounts, content and domain are yours throughout regardless.
If an invoice changes. If we correct or update an invoice — a detail, a line item, or the schedule, by agreement with you — you get an emailed copy of the current version straight away, and your private invoice link always shows the up-to-date document. Payments you have already made stay valid and are never re-charged.
Hosting and care plans. Hosting, Care and Care Plus are monthly and rolling. You are charged on the same date each month until you cancel, and you can cancel any time by emailing us — no notice period, no exit fee, no minimum term, and nothing signs you up for a year. We give 30 days’ notice by email before any price change, and you can cancel instead of accepting it. We don’t refund part-months; if you prepaid a year, we refund the whole months you haven’t used.
When hosting ends. However it ends — you cancel, we cancel, or a payment goes unpaid — we send you a complete copy of your site and keep it live for 30 days so you have time to point your domain somewhere else. After that it comes off our servers. That is the service stopping, not leverage: your domain, your content, and every third-party account are registered in your name throughout, and we do not take a site offline to collect money owed on anything else.
If a plan payment fails. The same ladder as above — it retries, we email you, and we talk to you before anything changes. If it is still unpaid 30 days later we stop the plan and hand over the export. No late fees and no reconnection charge if you come back.
4. Refunds and cancelling
We sell fixed-price work and we start spending time on it the day you say go. So here is the honest position.
Before we start. Email us and we’ll cancel every remaining payment and refund what you have paid, less any time already spent on scoping. If we hadn’t started, that is a full refund.
Partway through. You can stop a project at any time — just email. We stop work, total up what has been done as a share of the whole, and show you the working: what was delivered, what wasn’t, hours logged. If you have paid more than that, we refund the difference within 10 business days. If you have paid less, the difference is due within 14 days. We cancel every remaining scheduled payment and, once the settlement is paid, hand over everything finished to that point. If we can’t agree where the line falls, we’ll take the midpoint rather than argue about it.
If we cancel. We would only do that if we can’t get what we need from you to finish, or the working relationship has genuinely broken down. The same maths applies, and if we hadn’t started we’d refund the deposit too.
If we don’t deliver. If we miss the agreed date by more than 30 days for reasons that are ours, or we stop being able to do the work at all, you can cancel and we’ll refund everything you paid for the part we didn’t deliver. That is ours to absorb, not yours.
What we can’t refund. Money already spent on your behalf with someone else — domain registration, stock images, paid plugins, hosting bought in your name. We’ll always tell you before spending it. Work you have signed off and we have delivered. Care plan months already used.
Please come to us before your bank. If something is wrong, a chargeback is the slowest way to fix it and it costs us a fee whether we turn out to be right or wrong. Email first — if we owe you money we’d rather just pay it than fight about it. We can’t stop you going to your bank and we’re not asking you to give up that right; we’re asking you to try us first.
5. Acceptable use
Don’t misuse the site: no attempts to break security, disrupt the service, scrape at scale, or use it unlawfully. Don’t point the report tools at sites you have no business auditing, and don’t hand a report to an AI assistant if the site it describes isn’t yours to discuss.
6. Your content / intellectual property
The FNDRY39 name, logo, design, and content are ours. We don’t collect user-submitted content on this site beyond what you send through the contact form.
Work we build for you. Your content — words, images, logo, data — is yours throughout; it was never ours. The custom design and code we write for your project become yours outright when the final payment clears; until then they are for review and approval only. The tools and components we reuse across projects stay ours, and you get a permanent licence to keep using them in your project. You never pay us again for that.
7. Third parties
We rely on providers such as Vercel (hosting), Hostinger (email) and Stripe (payments) to run the site. Their handling of data is described in our Privacy Policy.
Advertising. Our free tools at programs.fndry39.com display advertising served by Google AdSense — that’s what keeps the tools free. Ads are third-party content: an ad appearing on our pages is not an endorsement by FNDRY39, we don’t choose the individual advertisers, and any dealings you have with an advertiser — including their products, services, and sites — are between you and them. Ads run on those pages for everyone — they are what keeps the tools free — and your cookie choice decides whether they are personalized rather than whether they appear. See the Cookie Policy for how that works and how to change your choice.
AI assistants. Some of our report tools offer to hand their findings to an AI assistant — Claude, ChatGPT, the Gemini app or Grok — because a list of problems is more use when something can explain the fixes. Press that button and the report goes to that company under their terms, not ours; we are not a party to what happens next, and none of them pays us for sending you their way. Claude, ChatGPT, Gemini and Grok are trademarks of Anthropic, OpenAI, Google and SpaceXAI respectively, and FNDRY39 is not affiliated with, endorsed by, or sponsored by any of them. What comes back is a suggestion from a model that has never seen your site, your code or your hosting — the same blind spot the audit had — and it will occasionally be confidently wrong. Read it, try it somewhere that isn’t production, and keep the judgement yours. Our findings are machine-checked facts; the fixes an assistant proposes are neither ours nor checked.
8. Disclaimers & liability
The site is provided “as is,” without warranties. To the extent the law allows, our total liability is limited to the amounts you paid us in the 12 months before a claim.
Nothing in this section takes away rights you have under consumer protection law that can’t be excluded by agreement.
9. Termination
You can stop using the site at any time, and ask us to delete your enquiry. We may suspend access if these terms are broken.
10. Governing law
These terms are governed by the laws of Alberta, Canada, without regard to conflict-of-laws rules. If you are buying as an individual rather than for a business, nothing here removes rights your own province’s consumer protection law gives you, and you can bring a claim where you live.
11. Contact
Questions about these terms? Email support@fndry39.com.